Accounts

Intro
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Domains 
Mapping 
Accounts
Groups 
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An Account is the basic service unit: every user served with a CommuniGate Pro Server should have an Account on that server.

Each Account is protected with a password, so only the Account owner (and, optionally, System and Domain Administrators) can have access to Account data.

The Postmaster Account is automatically created in the Main Server Domain. The Master (unlimited) access right is granted to that Account.

Displaying the Account List

To browse the list of CommuniGate Pro Accounts or to create a new Account, use a Web browser to access the WebAdmin Interface and enter the Accounts section.

If you want to view Accounts in a Secondary Domain, enter the Domains section, and follow the link for that Domain. You should have the Can Modify All Domains And Accounts access right to browse, create, and remove Accounts and to modify Account settings.

If you are a Domain Administrator, then the list of Accounts in your Domain appears on the main Domain administration page.

The Accounts page lists Accounts and other Objects in the selected domain.

Filter:
Groups (1 of 4) Forwarders (0 of 10) Accounts (2 of 345) Aliases Show Account Info
Object Type Storage Last Access
lsmithMultiMailbox140K19-12-1998[206.40.74.198]
fsmithText Mailbox34K20:34:56[206.40.74.195]
smith-LGROUP15

To select Accounts or other Objects by name, type a string into the Filter field, and click the Display button: only the objects with names containing the specified string will be displayed.

The pop-up menu allows you to limit the number of objects to be displayed.

The options allow you to specify the type of objects you want to display: Account, Groups, Forwarders, Aliases, and show the selected and total number of those objects in the Domain.

Each line in the list contains an object name and its type.


Creating a New Account

To create a new Account, type a new Account name into the field on the right side of the Create Account button.

external INBOX in /var/mail/* 

Use the pop-up menu to specify the Account type:

MultiMailbox
A folder-type Account that can contain several mailboxes of various types. The INBOX mailbox is automatically created within the new Account. All incoming mail is stored in the INBOX mailbox by default. The user can create additional mailboxes using any IMAP client software, or using the CommuniGate Pro Web E-mail Interface.

Text Mailbox, MailDir Mailbox, ...
An Account that contains a single INBOX mailbox. You can select any supported mailbox format. If the user plans to use just POP3 client software, only one mailbox is needed, and you may want to create a Single-Mailbox type Account for that user.

By default, the Account name becomes the person's E-mail name, so Account names should contain only letters, digits, dash and point signs - some mail systems cannot send mail to E-mail addresses containing other symbols.

external INBOX
Select this option if you want the new Account INBOX to be created as an external mailbox, so new Account can be used with legacy local mailers. This option is enabled only if the external mailbox location is specified in the Domain Settings.

Click the Create Account button. When a new Account is created, its name appears in the Accounts list. The Server automatically displays the Settings page for the new Account.

The Settings of a newly created Account are automatically set to the Account Template values.

You can create several Accounts at once, by preparing an Account List file and using the Import option.


Specifying Account Settings

To specify Account Settings, click the Account name link in the Accounts list. The Account Settings page appears.

Real Name: 
organization: 
city: 
CommuniGate  
Password: 
telephoneNumber: 
Real Name
This field is used to specify the real-life user name. The Server uses this information to compose the default 'From' address in Web Mailer.

additional System fields
If the Server Directory Integration settings contain some System Custom Account Setting fields, these fields appear in this panel where they can be set and modified.

CommuniGate Password
The Account password. When authenticating a user, the Server can check either this password or OS password, or both (see below).

additional Public Info fields
If the Server Directory Integration settings contain some Public Info Custom Account Setting fields, these fields appear in this panel where they can be set and modified.

The modified values of the Real Name and additional fields are updated in the Directory if the Domain has the Directory Integration setting set to Keep In Sync.

After the Account Settings are modified, click the Update button.

Authentication Methods

Use the Authentication panel to specify the Account authentication methods.
  Authentication Secure Only:
CommuniGate Password
Allow to Use:
Allow to Modify:
Encryption:
Server OS Integration
OS UserName:default (*)
Enable OS Password:
Kerberos:
Certificate:
External Authentication
Allow to Use:

CommuniGate Password

Allow to Use
This setting tells the Server if it should use the CommuniGate Password string when authenticating a user. The user may use the CommuniGate Password, or the Server OS password (see below) to connect to the CommuniGate Pro Server.

Allow to Modify
This option allows the user to modify the CommuniGate Password via either the PWD module or via the WebUser Interface for Account Settings.

Encryption
This option specifies how the Server should store the CommuniGate Password. If the clear option is selected, the password is stored as a clear-text string. All other options specify various encryption methods. In most cases, you will not specify this setting on a per-account basis, but rather using the Domain Account Defaults or global Account Defaults.
The U-crpt password encryption is available on Unix platforms only. It is used for compatibity with the Unix "crypt" encryption method and it should be used for migrating users from other mail servers only. The U-crtp-encrypted passwords can not be used for Secure (SASL) Authentiation methods.
See the Security section for the details.

Server OS Integration
CommuniGate Pro Accounts can be "mapped" onto the accounts (registered users) of the Server OS. When a CommuniGate Pro user is being authenticated using a Server OS password, or when a separate process (program) should be launched on the user behalf, the CommuniGate Pro Server constructs an OS username (OS account name) to be used for that CommuniGate Pro user (account).

Server OS user name
This setting specifies how to compose the Server OS username. The asterisk (*) symbol is substituted with the CommuniGate Pro Account name. If this setting contains just one symbol - the asterisk sign, then the CommuniGate Pro Account is "mapped" onto the OS account with the same name: when the CommuniGate Pro Server checks the OS password for the Account jmsith, it checks if the specified password can be used to log into the OS account jsmith.

If the setting contains *.dj, the OS username for the CommuniGate Pro Account jsmith is jsmith.dj - and the jsmith.dj name is used for all OS-level operations initiated on behalf of the CommuniGate Pro Account jsmith.

Enable OS Password
This setting allows the user to work with the Account using the password set in the Server OS registration information for this user. If both OS and CommuniGate Pro passwords are enabled, and if at least one of those passwords matches the password provided by a user, the user is allowed to connect to the Account.
See the Security section for the details.

Kerberos
This setting allows the user to log into the Account using the Kerberos Authentication method.
See the Security section for the details.

Certificate
This setting allows the user to log into the Account using the Client Certificate Authentication method.
See the PKI section for the details.

External Authentication: Allow to Use
This setting allows the user to work with the Account using the password verified with the External Authenticator program.
See the Security section for the details.

Secure Only
This option requires use of secure authentication methods (APOP or non-clear-text SASL methods) with this account. If a user mailer application connects to the Server and supplies a password for this account using an unsecure ("clear text") authentication method, the server will reject the connection even if the supplied password is correct. Clear-Text password are still accepted if they are passed through a secure (SSL/TLS) communication channel.
Note: Since OS passwords can be checked only using the clear-text authentication method, enabling the Secure Only option forces the users employing OS passwords to use secure (SSL/TLS) communication channels.

If the CommuniGate Password, OS Password, Kerberos, Certificate, and External Authentication options are disabled, the user will not be able to access the Account.

Any of Authentication Setting can be set to the default value, in this case the setting value is taken from the domain Default Account Settings or the global Default Account Settings.

Enabled Services

There is a set of settings that specify which CommuniGate Pro services can be used with the Account:

Enabled Services
default Mail POP IMAP PWD ACAP WebMail WebSite Relay Mobile
FTP MAPI TLS SMIME LDAP WebCal RADIUS SIP PBX

The Server checks the Account and the Account Domain settings. Only if the service is enabled for both the Account and the Account Domain, that service can be used with this Account.

See the Domains Settings section for more details.

If you select the default option, the Enabled Services for this account are defined using domain Default Account Settings or the global Default Account Settings.

Please note a difference between the Default Account settings and the Enabled Services specified for the domain: while you can override the default account settings for some account by explicitly specifying the enabled services for that account, you cannot override the Enabled Services specified for the Domain. If the Default Account Settings disable POP and IMAP access, you can explicitly enable POP and IMAP access for a particular account. But if POP and IMAP access is disabled in the Domain Settings, no account in that domain can be accessed via these protocols.

Resource Usage Limits

 LimitsCurrent 
Mail Storage:  
Mailboxes: 33 
File Storage: 89K 
Files:
Mail Storage
This option is used to specify the maximum total size of the all Account mailboxes. If a new incoming message cannot be stored in an Account, because the Account size would exceed the specified limit, the message is rejected and the message sender receives an error report.

Mailboxes
This option is used to specify the maximum number of mailboxes that can be created in this Account.

File Storage
This option is used to specify the maximum total size of the all files in the Account Personal File Site. If this option is set to zero, the Account File Site is disabled.

Files
This option is used to specify the maximum number of all files in the Account Personal File Site.

Any of the Limits Settings can be set to the default value, in this case the setting value is taken from the domain Default Account Settings or the global Default Account Settings.

The current Mail Storage usage value is shown as a button, if the page is viewed by a System Administrator. By clicking this button you can re-calculate the usage storage counter if that counter was de-synchronized.

Mail Quota Processing

This panel allows you to tell the Server what it should do when the mail storage used by the Account mailboxes is approaching or exceeds the specified limit.

Mail Quota Processing
Delay New Mail if:% full
Send Alerts if:% full
Send Notice if:% full

Delay New Mail
If the Account mail storage size is limited, and the specified percent of that limit is already used, or it would be used when the new message is added, message delivery to this Account is suspended. The Local Delivery module settings specify what actually happens to the Account message queue in this case.

Send Alerts
This option specifies when the Storage Quota Alerts should be sent to the Account user.
The Alert message text is a Server String and it can be customized.

Send Notice
This option specifies when the Local Delivery module should compose and store an "over quota" message in the Account INBOX. If this Notice Message is stored, no new Notice Message will be composed and stored for the next 24 hours.
The Notice Message Subject and the Message text are Server Strings and they can be customized. There are two different Notice Message bodies - one is used when an incoming message has been delivered, and the other one - when an incoming message is too big to be delivered to the Account.
Note: the Notice Messages are not submitted to the Queue, they are composed with the Local Delivery module and they are stored directly in the Account INBOX.

Processing Options

ProcessingAllow to Modify
RPOP Accounts
Automated Rules

RPOP Accounts
This setting tells the Server if the user is allowed to specify remote host (RPOP) accounts that the RPOP module should poll on the user's behalf.
If this option is disabled, only the administrator can specify the RPOP accounts for this user.
Click the RPOP Accounts link to specify the remote accounts to be polled on behalf of this user.

Automated Rules
This setting tells the Server if the user is allowed to specify automated Rules that instruct the Server how to process incoming messages.

No
If this option is selected, only the administrator can specify the automated rules for this user.

Filter Only
If this option is selected, the user can specify only the following actions: Discard, Reject, Stop Processing, Mark, Add Header, and Store in.

All But Exec
If this option is selected, the user can specify any action, but the Execute action.

Any
If this option is selected, the user can specify any action.

Click the Automated Rules link to specify the rules to be applied to all incoming messages directed to this Account.

If an administrator creates an Automated Rule containing actions the Account user is not allowed to specify, the user will be able to view that Rule, but will not be able to modify any part of it.

Any of these Settings can be set to the default value, in this case the setting value is taken from the domain Default Account Settings or the global Default Account Settings.

Miscellaneous Options

Miscellaneous
Accept Mail to all
New Mailboxes: 
Add Mail Trailer: 
Add Web Banner: 
Default Web Page:  default (default.html)

Accept Mail to all
This setting tells the Server to store messages directed to the all@domain address in the Account INBOX.

New Mailboxes
This setting is displayed for multi-mailbox Accounts only. It specifies the default format for all new mailboxes created in this Account.

Add Mail Trailer
This setting tells the Server to append the trailer text (specified in the Domain Settings) to all messages this user composes using the WebUser Interface.

Add Web Banner
This setting tells the Server to insert the Web banner code (specified in the Domain Settings) to all HTML files retrieved from the Account Personal File Site.

Default Web Page
When a Personal File Site URL does not specify a file name (http://domain:port/~account/ or http://domain:port/~account/subDir/), a file with the Default Web Page name is retrieved.

Any of these Settings can be set to the default value, in this case the setting value is taken from the domain Default Account Settings or the global Default Account Settings.


Account Aliases

Each Account can have Aliases (alternative names). If the Account JohnSmith has the jsmith and j.smith Aliases, mail directed to jsmith and to j.smith will be stored in the JohnSmith Account. Also, to access the JohnSmith Account via POP, IMAP, and other mailer application the user names jsmith and j.smith can be specified in the mailer settings.
Aliases

You can modify existing aliases, add an alias by typing a new name in the empty field, and remove an alias by deleting it from its field. Use the Update button to update the list of Account aliases.

Alias names should not be the same as the name of some other Account, or other Object in the same Domain.

You can specify several Aliases in one field, by separaring them with the comma signs.


Creating Mailing Lists

Every CommuniGate Pro Mailing List has an owner - an Account in the main or one of the secondary Domains. To create a Mailing List, you should create the Owner Account first. For each list, the Mailing List manager creates several mailboxes inside the owner Account, so the owner Account should be of the MultiMailbox type.
Mailing Lists
List NameSubscribers
RD-List1025

To create a mailing list, type the list name and click the Create List button. To modify the list settings, to rename and remove the mailing lists use the links to the Mailing List Settings pages.


Renaming Accounts

If you want to rename an Account, open its Settings page with a Web browser, and enter a new Account name into the New Account Name field. Click the Rename Account button.

If there is no other Object with the same name as the specified new Account name, the Account is renamed and its Account Settings page should reappear on the screen under the new name.

You cannot rename an Account when it is in use.

New Account Name:


Removing Accounts

If you want to remove an Account, open its Settings page with a Web browser, and click the Remove Account button. The confirmation page should appear.

If you confirm the action, the selected Account, all its Mailboxes, Settings, and other Account-related data files will be permanently removed from the Server disks.

The Account Aliases and all Mailing List owned by this account will be removed, too.

You cannot remove an Account when it is in use.


Specifying Default Account Settings

An Account setting can have the default value. In this case the actual setting value is taken from the Default Account Settings for this domain. You can modify these default values by clicking the Account Defaults link on the Account List or Domain Settings page.

The Default Account Settings page resembles a regular Account Settings page. Any setting on that page can also be set to the default value, in this case the actual value is taken from the server-wide Default Account Settings, which specify the default setting values for all Accounts in all Server Domains.

You can modify the server-wide Default Account Settings by clicking the Account Defaults link on the Domains (Domain List) page.

A Dynamic Cluster installation maintains separate server-wide Default Account Settings for all Accounts in non-Shared (Local) Domains, and cluster-wide Default Account Settings for all Accounts in the Shared Domains. In the Cluster environment, the Default Account Settings page displays links that allow you to switch between the Server-wide and Cluster-wide Default Settings.


Specifying Account Template

When you need to create many Accounts, you may want to specify some non-default setting for all new Accounts. Each Domain has its own Account Template, and you can modify it by clicking the Template link on the Account List page.

The Accounts Template page resembles a regular Account Settings page.

All the settings set there will be copied to all newly created Accounts in this domain.

Note: The Default Account Settings and Account Template are quite different. The Account Template is used only when an Account is being created. All template settings with non-default values are copied to the new Account settings. If you modify the template settings after an Account has been created, those Account settings will not change.

Besides the initial, non-Default setting values, the Account Template can be used to instruct the Server to create additional Mailboxes in each new account (by default only the INBOX Mailbox is created), to subscribe the Account to certain Mailboxes, and to create Mailbox Aliases in all newly created Accounts.

Additional MailboxesLock

Enter a name into the empty field to add a Mailbox name to the list.

For non-mail mailboxes, specify the Mailbox Class from the pop-up menu.
If you select the Lock checkbox, it will be impossible to delete or rename the created Mailbox.

In this sample, when a new multi-mailbox Account is created in this Domain, the mail Mailboxes Sent and Drafts, and the calendar Mailbox Calendar will be created in that Account, along with the INBOX Mailbox. The Account users will not be able to delete or rename the Calendar Mailbox.

Initial Subscription

See the Mailboxes section to learn about Mailbox Subsciptions.

Creating initial non-empty subscription:

Initial Mailbox Aliases
Alias NameForeign Mailbox Name

See the Mailboxes section to learn about Mailbox Aliases.

Specifying a non-empty list of mailbox aliases simplifies the initial set-up for Microsoft Outlook users that need access to public mailbox and other foreign mailboxes, but cannot use their mailers to access foreign mailboxes directly.

Initial Greeting Message

This field can contain a mail message in the RFC822 format. If this field is not empty, then the specified message is stored in the INBOX mailbox of every newly created Account.

The Date: header field is automatically added to the stored messages.

If the message contains non-ASCII symbols, then the message text should start with [charsetName] string, and the Content-Type header field should include the charset= parameter:

Initial Greeting Message

Templates can be used to generate an initial Personal File Site page for all newly created Accounts:

Initial Personal Home Page

This field can contain an HTML text. If this field is not empty, then the specified text is stored as the Default Web Page file in the Personal Web File area of every newly created Account.


Importing User Account Information

The built-in Account Loader allows the administrator to register sets of users. The user names and Account attributes should be placed into a tab-delimited text file on the administrator (client) computer, and that file should be uploaded to the server using the Import field.

Click the browse button to select a file on your local system, and then click the Import Accounts button to create Accounts listed in the selected file.

external INBOX in /var/mail/* 

Below is a sample IMPORT file:
NameTypeIgnoreStorageAliases
johndMultiMailboxsales dept50M 
susanMultiMailboxmgmnt10Msusan.s,susan_smith
salesMultiMailboxdummy30M 
infoMultiMailboxdummy50Mhelp

Note: The import file must be prepared on the client computer (on the computer you use to run your browser). The browser allows you to upload files from disks connected to that computer, not to the CommuniGate Pro Server computer.

Note: When using Netscape and some other Unix browsers, make sure that the file name ends with the .txt suffix - otherwise the browser won't upload the file as a text one, and the file will be ignored.

Note: The 4.5 and later Macintosh versions of the Microsoft Internet Explorer upload Macintosh files in the encoded x-macbinary format if the file contains a resource fork. Most text files created with Macintosh text editor applications contain resource forks that keep the information about the file fonts, file window position, and other Macintosh data. Such files cannot be used as import files with the Microsoft Internet Explorer browser. Either use a text editor application that saves text files without resource forks or use a browser that uploads Macintosh files without encoding.

The first file line describes the file contents. It should contain tab-delimited names of Account attributes. The following names are supported:

Name
This column contains the Account names. This attribute is not required to be in the first column, but it must exist. All other attributes are optional.

RealName
This column contains the Account user "real name".

Type
This column contains the Account type (MultiMailbox, Text Mailbox, etc.). If the file does not contain this column, or this field is empty, the Account type selected on the Account List WebAdmin page is used.

Password
This column contains the Account password. If the file does not contain this column, or this field is empty, the CommuniGate Password and the Use CommuniGate Password settings are taken from the domain Account Template.

UnixPassword
This column can be used instead of the Password column. It it exists, it should contain crypt-encrypted Account passwords. The Account Loader will add the binary prefix to those strings, so these CommuniGate passwords will be used as U-crpt encrypted passwords. See the Migration section for more details.

Storage
This column contains the maximum Account size (in bytes, or in kilobytes, if the number is followed with K, or in megabytes, if the number is followed with M). The column data can contain -1 or unlimited to specify unlimited storage.

Aliases
This column contains the Account Aliases; several Aliases may be specified in one field if they are separated with the comma signs.

Rules
This column contains the Account Message Rules. Rules should be represented in the internal format, as an array of individual Rules. Each Rule is an array, where the first element is the Rule priority, the second element is the Rule Name string, the third element is the Rule conditions array, and the last element is the Rule Actions array.

Ignore
This column is ignored. An Account list file can contain several Ignore columns.

setting name
You can use columns that contain initial values for various additional Account settings (File Site file and size limit, type or Rule actions enabled, etc.). Any additional column should have the same name as the selected Account setting name (keyword). For example, you can use the column named MaxWebSize to specify the storage limit for the Account Personal File Site, and you can also use the column named MaxAccountSize instead of the Storage column.

Custom Setting
You can use columns that contain initial values for various Custom Account Settings. For example, if the Directory Integration page contains the Custom Setting city, you can include a column named city in your Account Import file.

If the first line is parsed, all other lines are processed. Each line should contain tab-delimited fields, with the field contents specified in the first line. A line can contain less fields than the first line, in this case missing fields are processed as empty fields.

Attribute values for empty and missing fields are taken from the Account Template.

If an error occurs while processing some file line (missing name field, duplicate name, etc.), all Accounts created while processing previous lines are removed, and the number of the line that caused the problem is displayed. You can fix the file and try again.


CommuniGate® Pro Guide. Copyright © 1998-2006, Stalker Software, Inc.